Frequently Asked Questions (FAQ)
- Online payment via ipay88 (Visa or Mastercard).
- Online payment via PayPal (Visa or Mastercard).
Q: I have signed up to Celllabs but cannot login with my password. Why ?
Q: I have a user account with Celllabs but forgot my password, what should I do ?
Q: I have a user account with Celllabs, how do I change my personal info and shipping address ?
Q: Can I buy from Celllabs without creating an account ?
Q: How do I know Celllabs latest news and promotions ?
Q: How can I unsubscribe from the newsletter mailing list ?
Q: I have received a few emails from Celllabs. What are Orders Received, Orders Processed and Payment Receipt?
Q: Can I return an item after it is delivered to me?
Q: I can't find a particular product/item I want from Celllabs online store, what can I do ?
Q: when will i receive my order?
In metro areas 1-6 working days. In non metro areas : 3-10 working days.
Also, you can check your order status with our customer service at 1800-88-0822
Q: Is there any dosmetic area celllabs cannot deliver to?
customer the best
Q: When I click on the button "Credit Card Payment with ipay88", nothing happens after that. Why ?
Q: I came across the name ipay88 in Celllabs, what is ipay88 ?
Q: Why Mobile88.Com is on my billing statement?
Q: How do I know if my payment has gone through?
Q: Why my payment was declined?