General questions
CellLabs products can be found at vitamin speciality, chain and independent natural product stores across the country, as well as online. We recommend that you use our online store finder to find a store near you or one of our online partners who can ship to you directly.
While most of our products are manufactured in other countries like New Zealand, CellLabs is actually a brand from Malaysia.
HPMC, also known as hypromellose, which is produced from cellulose, a natural polymer and fiber, which is safe for human consumption.
In general, it takes approximately 30 minutes for most capsules to dissolve.
We use superior quality raw ingredients from reputable suppliers, and each of these ingredients is at optimum dosage and synergically formulated to provide therapeutic efficacy.
The best way to store our products is in a cool, dry place below 30’C, away from direct sunlight.
Other questions
Normally at least 7-14 working days. This will depend on the courier services as well.
Difference methods of purchase e.g (Online, Pharmacies etc) have different return policies. You will have to refer to the specific place that you have purchase from.
We are committed to provide the purest and top quality products to the market. We strictly adhere to the National Pharmaceutical Regulatory Agency (NPRA) guidelines. All CellLabs products are produced, stored, transported, distributed and handled systematically to ensure highest quality.
We do not apply halal certification for all products. The one certified halal has a Jakim logo on the product label. Most of CellLabs products are certified halal by Jakim which include Oxxynovia6000, ProbiDefendum, Miracol9 Plus, MemoX, Astaxanthin, Ast-Glu-C, Ezyblock. We have certification from Jakim to prove the status.
Furthermore, some products are certified halal by FIANZ, Federation of Islamic Associations of New Zealand. However, we are not allowed to put overseas halal logo on labels. We can show FIANZ certification to customers upon request.
Direction of use on the labels serves as general guidelines. The rule of thumb for supplements is to consume the recommended dosage per day (example 2 capsules daily) for optimum effectiveness. It doesn’t really matter to take together or separately.
